Welcome to the Flowspace Member Portal

Welcome to the Flowspace Members Portal. This is where you can connect with the members of the awesome community you are a part of. If at any point you have questions, don’t hesitate to email us directly at info@goflowspace.com

 

Make sure to also keep track of the news feed on the Dashboard page to stay on top of everything that’s going on in our community and don’t hesitate to say your piece, we’d love to hear from you.

 

Here is more on what you can do from the portal:

 

  1. Sign in to start using the portal.

  2. Submit a Ticket for issues or get in touch to provide feedback.

  3. How To Guides on getting started.

  4. Book meeting rooms.

  5. Verify your payment details, invoices and more under Billing.

  6. Explore your community.

  7. Communicate with your members via Messages.

  8. Events offer a way to engage with members.

  9. Purchase additional plans and services.

  10. Manage your profile to edit your details, sync social media, or view past booking.

SIGN IN

When you receive our welcome email, head over to the portal and set up your password when prompted. 

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New to Flowspace? No worries, click on Sign Up and choose a membership plan or simply fill up our signup form to get started.

DASHBOARD

The Dashboard is the homepage of your Members Portal.

It lets you interact with your coworking space and everything that it has to offer.

There's also Posts from your space as well as a short summary of your recent Bookings, Invoices, and Tickets submitted. You can also create Posts if your Space's settings allow this. You can browse through the other locations' posts and see their content as well, using the drop-down menu just below the Welcome text.

These posts can be seen by other members of the space and can often contain useful information about the space - announcements, general information, upcoming events, etc.

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TICKETS & TICKET FUNCTIONALITY

 

Whether it’s to report issues with the WiFi or to provide quick feedback to the Flowspace staff, the ticket functionality in the portal allows you to quickly see all your tickets as well as track their overall progress. You can easily submit a ticket using the ‘Submit Ticket’ button located in the top right corner from anywhere in the member’s portal.

They can also be easily submitted from the Tickets widget on the dashboard.

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To see the status of submitted tickets, go to your Profile in the top right corner and select Tickets. 

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HOW TO GUIDES

 

Anytime you have a question, click on the How To Guides at the top-right side of the toolbar and you’ll find all relevant how-to documents at your disposal. 

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BOOKING MEETING ROOMS

 

Booking a meeting/conference room is as easy as clicking on a free time slot on the Meeting Rooms calendar and confirming your preferred time slot. We will send you a confirmation email with a calendar invite attached. You can also see all your Bookings and Remaining Credits in the Bookings tab.

Select More Options to see additional meeting room booking options, such as adjusting the meeting recurrence, adding guests, or adding a longer description to name a few. From this menu you can also select and add extras for the booking, which are added to the total cost of the booking under the Summary.

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BILLING

 

Under Billing, you can review your invoices, change your payment and billing details. You can Pay Now any outstanding invoices and download the PDF documents to send them to your accountants. 

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MESSAGES

 

Want to chat and connect with other members? Check out the Messages tab to start a conversation by searching for the member. The messages can also be sent as an email.

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EVENTS

 

Head over to the Events tab to check out all of the happenings in and around the space.

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Every website has a story, and your visitors want to hear yours. This space is a great opportunity to give a full background on who you are, what your team does and what your site has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know.

If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers and how you stand out from the crowd. Add a photo, gallery or video for even more engagement.